About NAInformatics
NAInformatics is dedicated to helping Alberta’s small and medium-sized businesses (SMEs) overcome the challenges of managing their IT infrastructure, software licensing, and data analytics. Many SMEs struggle with limited internal resources in these areas, leading to costly downtime, compliance risks, and missed opportunities. At NAInformatics, we bridge this gap by offering reliable, innovative, and customized IT support, software asset management, and data analytics services. Our goal is to empower Alberta’s SMEs to thrive in today’s digital economy.
Our services focus on three key areas: IT Support – providing dependable onsite and remote technical assistance, troubleshooting, and proactive maintenance to keep your systems running smoothly. Software Asset Management (SAM) – helping businesses effectively manage software licenses, ensure compliance, and optimize technology investments. Data Analytics Services – turning raw data into valuable insights with tools like KNIME, enabling better, data-driven decisions. With NAInformatics as your technology partner, you can focus on what you do best—growing your business.
The Role
Are you passionate about transforming raw data into meaningful insights? At NAInformatics, we’re on a mission to empower Alberta’s small and medium-sized businesses (SMEs) to harness the power of data for better decision-making. As a Data Analyst, you’ll play a crucial role in analyzing, visualizing, and interpreting data that helps our clients optimize operations, identify new opportunities, and gain a competitive edge.
You’ll work closely with clients and team members to uncover actionable insights, develop dashboards, and deliver clear, impactful reports using industry-leading tools like KNIME, Power BI, and more. Your work will directly contribute to the success of local businesses, making technology an asset rather than a challenge.
If you’re eager to make a real difference by helping Alberta’s SMEs thrive in today’s digital economy, we’d love to hear from you.
Key Responsibilities
- Collect, clean, and organize client data to ensure accuracy and usability
- Analyze data using tools like KNIME, Power BI, and Excel to identify trends, patterns, and opportunities
- Develop dashboards, reports, and visualizations that help clients understand and act on their data
- Collaborate with clients to define key metrics, business goals, and KPIs
- Ensure data privacy, security, and compliance with relevant regulations
- Translate data insights into clear recommendations for business improvements
- Work closely with clients to implement data-driven solutions that optimize operations and drive growth
- Monitor and maintain data integrity across different sources and systems
- Design and document processes for data collection, analysis, and reporting
- Provide training and support to clients and internal teams on interpreting data reports and using analytics tools
- Identify opportunities to automate data processes and recommend technology solutions
- Stay current with industry trends, tools, and best practices in data analytics and visualization
Qualifications
- Degree or diploma in Data Science, Computer Science, Statistics, or a related field
- 2+ years of experience in data analysis or data management roles
- Proficiency with data analytics tools (KNIME, Power BI, Excel, Tableau)
- Strong understanding of data cleaning, data preparation, and visualization best practices
- Knowledge of data governance, privacy, and compliance (GDPR, HIPAA)
- Excellent communication and presentation skills to convey data insights clearly
- Strong problem-solving and critical-thinking abilities
Nice to Have
- Experience with Python or R for data analysis and automation
- Experience with SQL for querying and analyzing data
- Exposure to cloud platforms (AWS, Azure, GCP)
- Familiarity with small business data challenges and software asset management data
- Solid understanding of statistical analysis and basic modeling techniques
- Strong problem-solving skills to identify trends, anomalies, and actionable insights
- Excellent communication and presentation skills to explain complex data concepts to non-technical users
- Attention to detail and commitment to data accuracy and integrity
- Ability to work independently and collaboratively in a remote team environment
- Adaptability to learn new technologies and tools quickly
Tools Required
- Cellphone (for communication and troubleshooting)
- Reliable internet connection (for remote work and client support)
- Computer/laptop (suitable for running data analysis and IT tools)
- Vehicle (for occasional onsite client visits as needed)